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Indonesia Visa · C20

Install & Repair Machine Visa
(C20)

For technicians sent to Indonesia to set up or fix imported equipment. The C20 lets an engineer install, test, repair or maintain machinery bought from overseas, tied to the supplier that shipped it.

Vue d'ensemble

About the C20 Install & Repair Machine Visa

The C20 is one of the most used single entry visas in Indonesia. It sits behind a lot of the country’s manufacturing and industrial activity. When a business imports machinery, the overseas supplier usually has to send a technician to install, commission or repair it. The C20 is the route that lets that technician do the work legally, without being treated as a local hire.

It is a single entry visit visa. The initial stay is up to 60 days, and it can be extended twice, for a total of up to 180 days if the job runs long. The technician stays tied to the overseas supplier rather than joining the local payroll. An Indonesian sponsor, usually the buyer or project partner, files the application.

One thing to get right: the visa only covers work directly linked to the imported machine. If the assignment widens into broader operational duties or a local salary, immigration may expect a work permit instead, so the scope has to be framed correctly from the start. We check that before anyone travels.

Who it's for

Technicians and engineers installing imported machinery

Specialists sent to commission, test or calibrate equipment

Service crews repairing or maintaining machines under warranty

Overseas manufacturers and suppliers fulfilling a delivery

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Quick facts

Key details at a glance

Visa type

Single entry visit (C20)

Extension

Twice, up to 180 days total

Sponsor

Indonesian buyer or partner

Validité

60 days from entry

Entries

Single entry

Local pay

Not permitted

Exigences

What you will typically need

Valid passport

Usually at least twelve months of validity from your entry date.

Indonesian sponsor

The buyer, distributor or project partner to file and back the application.

Proof of funds

A recent bank statement, commonly around USD 2,000 or the equivalent.

Assignment letter

A statement confirming the install or repair must be done by this technician, tied to the imported machine.

How ILA helps

Géré de bout en bout

1

Assess & confirm

We look at your situation, confirm the right category and flag anything that could slow the application down.

2

Prepare documents

We compile and check every document, sponsor letter and form so nothing bounces back at submission.

3

Submit & process

We lodge the application, pay the state fees and follow it through every stage with immigration.

4

Arrive & comply

We guide you through arrival, biometrics and reporting so your stay stays in good standing.

Rules and fees change. Indonesian immigration categories, timelines and costs are updated regularly, so treat this as a guide and — talk to our team. for what applies to your case today.

Related options

Other options you might consider

C2

Single Entry Business Visa

Here for meetings or audits, not hands-on work? Use the C2.

C18

Work Trial Visa

Trialling a longer role at the company? Look at the C18.

E23

KITAS de travail

Staying on to work properly? The work KITAS is next.

Thinking about the Install & Repair Machine Visa?

We’ll confirm whether it fits the assignment and handle the whole application if it does.